WHAT’S THE VINE CLUB?
With new wines landing in Alberta each day, it’s nearly impossible to keep up with the selections. Every month, our expert staff taste and review hundreds of wines to find the ones that meet our criteria for quality. We want to share these new wine discoveries with you and will do so in the format of “Vine Packs”. Each month, our Sommeliers will select some amazing bottles for our members and bundle them with tasting notes and pairing information. These packs are available each month through 5 Vines.
- Monthly, Vine Club members will receive a selection of incredible wines
- Taste some wines from up and coming regions or from grape varieties less exploited
- Vine Club members receive tasting notes, pairing information and the ability to taste fresh and seasonal offerings
- EXCLUSIVE VINE CLUB OFFERS – Members receive discounts on purchases of extra bottles of wines received in their previous month’s packs. For example: You loved the wines we sent you and would like additional bottles for your cellar, not a problem! Let us know in advance and we’ll give you 10% OFF on any combination of 6 bottles or more. Additionally, we can have them ready for you upon your next month’s pick up.
- EXCLUSIVE VINE CLUB EVENTS – Members will be invited to exclusive in-store wine tastings events to sample new and unique wines our Sommeliers select for the 5 Vines store.
HOW DOES THE VINE CLUB WORK?
- Select between 2 monthly wine package options:
- 3 bottles/month – $75 (seasonal selection) – for yourself or as a gift to someone
- 6 bottles/month – $140 (seasonal selection) – for yourself or as a gift to someone
- You may also request all red wines for an additional $10
- At the beginning of each month, pick up your package from our store and enjoy! We’ll send you an email when your package is ready to be picked up which is ttypically before the 10th of every month. We can also arrange for delivery, please contact us for more information.
THE ORDER PROCESS
- Payment from your credit card will be processed on the 1st business day of the month.
- We will put your package together and send you an email confirming that your order is ready. Your wine package(s) will be available for pick up on or after the 10th day of every month from our store. – If you require delivery, contact us and we will arrange a solution with you.
- Once the order has been processed, it is final. There are no refunds or returns.
- To cancel your Vine Club subscription you must provide 30 days’ written notice. Your final Vine Pack charge will depend on the date we receive you written notice.
What if I don’t like the wines 5 Vines selected?
- We understand that not every person has the same tastes, but we hope that you trust in us to have made some good selections. Always feel free to give us feedback either via phone (587-955-9221) or email (email@example.com)
- Yes this is possible for an additional $10 fee. Call or email us at firstname.lastname@example.org to notify us of this request.
- Simply cap it and return it to us to be exchanged (can be done within 30 days of pick up).
- We can keep it aside for up to 60 days. At which time, you’ll have to make arrangements for pick-up.
- Yes, we charge $15 for delivery to any location within Calgary city limits. $20 for deliveries to Airdrie, Cochrane, Okotoks, or Chestermere. Call or email us at email@example.com to notify us of this request.
- Submit your written cancellation notice before the 1st of the following month to firstname.lastname@example.org or click here to write to us